Question 1

Who will I actually rent the car from?

Accepted Answer

We connect you with trusted partner car rental companies in Cape Town. You sign the contract directly with the partner agency we match you with.

Question 2

How fast will I get my quotes?

Accepted Answer

Most customers receive 2–4 quotes within 30–60 minutes during business hours.

Question 3

Are the rates guaranteed?

Accepted Answer

Yes — the quotes you receive are real-time from the partner agencies and locked in once accepted.

Question 4

Do I pay Cape Drive or the rental company?

Accepted Answer

You pay the rental company directly. We only introduce you — there is no extra fee from us.

Question 5

What about insurance and deposits?

Accepted Answer

Every quote clearly shows insurance, deposit and mileage from that specific partner. We only work with fully licensed agencies.

Question 6

Can I choose a specific rental company?

Accepted Answer

Yes! Tell us in the form if you prefer Avis, Budget, Hertz or any local operator and we'll prioritise them.

Question 7

How much does it cost to use Cape Drive?

Accepted Answer

It's completely free. We earn a small introduction fee from the partner only if you book through them.

Question 8

What if I need to cancel or change my booking?

Accepted Answer

You deal directly with the partner agency after accepting a quote — their cancellation policy applies (usually flexible).

Car Rental FAQ Cape Town

1Pricing & Payment

2Requirements & Documentation

3Insurance & Protection

4Collection & Returns

5Vehicle & Features

6Rental Terms & Conditions

7Booking & Availability

8Driving in Cape Town

Still Have Questions?

Car Rental FAQ Cape Town

1Pricing & Payment

How much does it cost to rent a car in Cape Town?

What is included in the rental price?

Do you require a deposit?

What payment methods do you accept?

Are there any hidden fees?

Do you offer discounts for long-term rentals?

Can I get a refund if I cancel my booking?

2Requirements & Documentation

What do I need to rent a car in Cape Town?

What is the minimum age to rent a car?

Can international tourists rent a car?

Do I need an international driver's license?

Can someone else drive the rental car?

3Insurance & Protection

What insurance is included?

What is the excess/deductible amount?

Can I reduce or waive the excess?

What happens if the car is damaged?

Am I covered for driving outside Cape Town?

What is not covered by insurance?

4Collection & Returns

Where can I collect the rental car?

What are your operating hours?

Where do I return the car?

Can I return the car outside of business hours?

5Vehicle & Features

What types of vehicles do you offer?

Are the cars automatic or manual?

How old are the rental vehicles?

Do vehicles come with GPS/navigation?

Can I request a child seat?

What fuel type do the vehicles use?

6Rental Terms & Conditions

What is the mileage allowance?

What is your fuel policy?

Can I extend my rental period?

What happens if I return the car late?

Can I take the car across borders?

What if the car breaks down?

Can I smoke in the rental car?

7Booking & Availability

How do I make a booking?

How far in advance should I book?

Do you have cars available for same-day rental?

What is your cancellation policy?

Can I modify my booking?

8Driving in Cape Town

Is it safe to drive in Cape Town?

Which side of the road do you drive on?

Do I need to pay tolls in Cape Town?

Where can I park in Cape Town?

What are the speed limits in Cape Town?

Still Have Questions?